Returns & refunds
How billing, cancellations and refunds work.
The free plan is free
LiCon's core features are free to use. The free plan never charges you, so there's nothing to return or refund.
Paid subscriptions
A premium subscription is billed in advance for the plan you choose (monthly or yearly) and renews automatically until you cancel. You keep premium access until the end of the period you've paid for.
Cancelling
You can cancel anytime from Settings. Cancelling stops future renewals — you won't be charged again and you keep premium features until the current period ends. We don't charge a cancellation fee.
Refunds
If you're a consumer in a region with a statutory cooling-off period, you may withdraw from a new paid subscription within 14 days for a refund, unless you asked us to start the service immediately and it was fully delivered. Outside that window, payments for the current period are generally non-refundable because the service was already available to you. We always review genuine problems — like a double charge or a service outage — case by case.
Purchases through app stores
If you subscribed through the Google Play Store or the Apple App Store, your billing, cancellations and refunds are handled by that store under its own rules. Please request refunds directly through the store you purchased from.
How to reach us
For any billing question or refund request, email support@licon.ad from your account email and we'll help you sort it out.